Buygenmeds committed to ensuring that all of our customers, all over the world, are 100% happy with any purchase they make from us. To that extent, all effort is made by us to fulfill every order that our customers place with us – to their fullest satisfaction!

We have a highly experienced customer service team that guarantees that your orders are sent to you – FAST – irrespective of where you might be based in the world.

But, we do know that there might be some reason for which you wish to cancel an order. As such, you will be happy to see that we have kept our cancellation policy as flexible as possible.

The cancellation policy will be suitable for anyone or more from the following reasons:

Purchase quantity available is limited:If you order a lesser product amount or if the product you ordered is unavailable, then the cancellation policy is active.
Disputes and complaints:If you appear to have any conflict with the product, quickly contact our customer support team, so that a solution can be sought.
Unavailability of stock:When you have ordered a product that is not available with us, the cancellation policy is applicable.
Cancellation by customer:You are easy to cancel your order at any time; only you must give us a real reason for doing so.
Non-Receipt of Payment:If you have not paid for your order, it will be managed as canceled.
Refund:If you have paid by credit card or check or money order and if the amount has not been deposited, you can ask for your order to be canceled.
Complete satisfaction:In the unlikely case that you are not happy with any of your purchases from us, all you have to do is report it to our customer care team. They are unable to resolve your issue, either your money will be returned, or you will get a replacement of your order.

Please mail us at if you have any problems.

We will reach you if any further information is needed to accept your order or whole or any part of your order canceled.